Privacy Policy
Last updated: April 14, 2026
Noryen ("we", "us", "our") operates noryen.com.
This Privacy Policy explains what data we collect, how we use it, and your rights.
1. What We Collect
Account Data
- Email address
- Account details (name, if provided)
Usage Data
When you use Noryen, we collect:
- Prompts and AI responses ("traces")
- Metadata (model, latency, cost, timestamps)
- Custom metadata you send (e.g. user_id, feature tags)
Technical Data
- IP address
- Browser and device information
- Logs for debugging and security
2. How We Use Data
We use your data to:
- Provide and operate the platform
- Debug and improve AI outputs
- Monitor performance (latency, cost, errors)
- Ensure security and prevent abuse
- Provide support
We do NOT sell your data.
3. AI Data (Important)
Your prompts and AI responses:
- Are processed to provide debugging, analysis, and replay features
- May be used to improve product features (aggregated and anonymized where possible)
We do NOT use your data to train public AI models.
4. Data Storage
- Data is stored securely using third-party infrastructure providers
- We retain data only as long as necessary for service operation
5. Data Sharing
We may share data with:
- Infrastructure providers (hosting, databases)
- AI providers (only when you trigger AI analysis or replay)
We do NOT share data with advertisers.
6. Your Rights (EU Users)
Under GDPR, you have the right to:
- Access your data
- Request deletion
- Request correction
- Object to processing
To exercise your rights, contact: support@noryen.com
7. Security
We implement reasonable technical and organizational measures to protect your data.
8. Changes
We may update this policy. Continued use means acceptance of updates.
9. Contact
Email: support@noryen.com
Business location: Bulgaria